Privacy Policy

Last Updated: October 22, 2025

At MilFlex, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our military career planning and benefits calculator application.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our services:

  • ZIP code for location-based housing allowance calculations
  • Career interests and goals
  • Military service component preferences (Active Duty, Reserve, National Guard)
  • Family status for benefit calculations
  • Educational background and career aspirations

Usage Information

We automatically collect certain information about your device and usage:

  • Device type and operating system
  • Browser type and version
  • Pages visited and features used
  • Time and date of visits
  • Session duration and interactions

Local Storage

We use browser local storage and IndexedDB to save your preferences and calculations locally on your device. This data remains on your device and is not transmitted to our servers unless you explicitly choose to sync or share.

How We Use Your Information

We use the information we collect to:

  • Provide personalized military benefit calculations and career recommendations
  • Calculate location-specific housing allowances (BAH) based on your ZIP code
  • Match your skills and interests with military occupational specialties
  • Generate comprehensive benefit reports and comparisons
  • Improve our application features and user experience
  • Analyze usage patterns to enhance our services
  • Respond to your inquiries and provide customer support
  • Send important updates about our services (with your consent)

Data Storage and Security

Local Storage

Most of your data is stored locally on your device using browser storage technologies. This includes:

  • Your career preferences and goals
  • Benefit calculations and scenarios
  • Saved comparisons and reports

Cloud Storage

If you choose to create an account or sync your data, we store information securely using Supabase with industry-standard encryption:

  • Data encrypted in transit using TLS/SSL
  • Data encrypted at rest in secure databases
  • Regular security audits and updates
  • Role-based access controls
  • Automated backup systems

Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

  • Secure HTTPS connections for all data transmission
  • Regular security vulnerability assessments
  • Limited access to personal information
  • Employee training on data protection
  • Incident response procedures

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With Your Consent

We may share your information when you explicitly authorize us to do so, such as when sharing reports with recruiters or counselors.

Service Providers

We may share information with trusted service providers who assist us in operating our application:

  • Supabase (database and authentication services)
  • Cloud hosting providers
  • Analytics services (anonymized data only)

Legal Requirements

We may disclose information if required by law, court order, or governmental request, or to protect our rights and safety.

Aggregate Data

We may share anonymized, aggregated statistical data that does not identify individual users for research, analysis, or partnership purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies

Required for the application to function properly, including session management and security.

Functional Cookies

Remember your preferences and settings to provide a personalized experience.

Analytics Cookies

Help us understand how users interact with our application to improve features and user experience.

You can control cookies through your browser settings. Note that disabling certain cookies may limit functionality.

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (right to be forgotten)
  • Export: Request a portable copy of your data
  • Opt-Out: Opt out of marketing communications at any time
  • Restrict Processing: Request that we limit how we use your information

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our service is intended for individuals who are at least 17 years old (minimum age for military enlistment with parental consent). We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Third-Party Links

Our application may contain links to third-party websites and services, including:

  • Official military recruiting websites
  • O*NET Online (occupational information)
  • Department of Defense resources
  • VA benefits information
  • Educational institutions

We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your CCPA rights

GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (right to be forgotten)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making

Our legal basis for processing your personal information includes consent, contract performance, and legitimate interests.

Data Retention

We retain your personal information only as long as necessary for the purposes set out in this Privacy Policy:

  • Active accounts: Data retained while your account is active
  • Inactive accounts: Data may be deleted after 24 months of inactivity
  • Local storage: Data remains until you clear browser storage
  • Legal requirements: Some data retained to comply with legal obligations

You can request deletion of your data at any time by contacting us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our application
  • Updating the "Last Updated" date
  • Sending an email notification (if you have an account)
  • Displaying a prominent notice in the application

Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@milflex.app

Response Time: We aim to respond within 48 hours

For privacy-related requests, please include "Privacy Request" in your email subject line.

Important Disclaimer

MilFlex is an independent career planning tool and is not affiliated with, endorsed by, or officially connected to the U.S. Department of Defense, any branch of the U.S. Armed Forces, or any government agency. The information provided is for educational and planning purposes only. For official information about military service, benefits, and enlistment, please consult with an official military recruiter or visit official .mil websites.

Disclaimer: Independent educational tool. Not affiliated with U.S. Department of Defense or any military branch. Estimates for planning only. Consult official recruiters or .mil sites for authoritative information.

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